Has Your Xbox 360 Got The Three Red Rings Of Death ?

Don't Spend $150 On Costly Repairs Fix It Yourself With This Complete Step By Step Guide!

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Occasionally, problems can arise tha cause the following Xbox 360 Disc Error:

This disc is unreadable. It may be the wrong region for this console. Match the region of the disc to the console. Clean the disc with a soft cloth. Restart the console. For more help, go to www.xbox.com/support.

Hopefully, there are a few things you can do to solve this problem without expensive repair.

First, “reboot” the console by turning it off, waiting 30 seconds, and then powering it back up. You can then try the disc again.

Second, you should carefully clean the game disc and examine the disc and look for smudges, cracks, or scratches. If it’s badly scratched, you may be unable to use the disc.

Also, you can turn off and unplug the xbox, and then remove the hard drive from the unit and remove any attached “Memory Units” then reconnect your console and try the disc again. If this fixes the probelem, turn it off again, and re-attach the hard drive and or Memory Units, then delete any saved games for the game. If possible, you can save the game data to a seprate Memory Unit.

Also, you can try other games to determine if the problem lies with the game, or with the Xbox 360 console. If it’s a faulty disc (even new discs are faulty at times), you should exchange the disc at the place of purchase.

If these steps do not resolve the issue, contact Xbox Customer Support.

11 Comments on “Xbox 360 Dirty Disc Error”


By J. November 28th, 2006 at 3:36 pm

I would like to know if there has been a recall or comments about the Madden 07 game because i have exchanged it twice and it still skips and freezes. It is brand new with no scratches. It is also the only game that does that to my xbox. I would like a reply please.

By Tina. February 13th, 2007 at 10:41 am

I purchased the new XBox 360 in December. The machine has completely stopped working. Initially the game began to make a loud noise while being used. Then the game began to report a “disc read error”. When the disc is placed in the machine it will not read the disc and continuously ejects the disc tray. This component is brand new and because of the high price tag we have taken extra precautions with the care of the game. I feel the unit itself is faulty!!

By carlos. July 8th, 2007 at 11:04 am

this doesnt work, tried it, not the problem,
lets see…i insert in a game and it reads it, but no go it sais “open disc tray” at the desktop , i tried so many thingz n it doesnt work

By George. July 13th, 2007 at 8:51 pm

Everytime I put in my madden 07′ it oes to a white screen that reads put disk in to a xbox 360 consel in several languages. the disk has a white ring around it because my 360 got bumped and satted making a weird noise

By geoff. July 29th, 2007 at 8:01 am

i hav that b,loony crap on my disc and i cant get it off plz help me its my favorite game.

By Nick. August 8th, 2007 at 11:13 pm

Every few hours I get the dirty disc error,,,usually in fight night round 3 but I have been getting it in other games like gears of war. I know its not the discs so it must be this problem.

By Adam. September 9th, 2007 at 3:23 pm

I just recently purchased the xbox 360 cooling fan and on about the second day, my xbox began freezing. As soon as i start a game, in about 15-20 minutes, the game freezes. A few times i would attempt to reboot the system but as soon as i turn it on, before it even gets to the dashboard it will sometimes freeze. Also I sometimes get the three red rings but it eventually goes away. I believe the 360 has a fault internally because me and 3 of my friends who have the 360 have all had problems with theirs.

By james. September 13th, 2007 at 1:27 am

I think that microsoft has to look into the xbox 360 game console and find out the flaws that the console has. There has been lots of reports from all over the US that people have sent in their 360 console to have them repaired and they only had the game a couple of months. There is nothing wrong with the graphics or gameplay but that does not mean anything if you have to worry about your game malfunctioning everytime you play the game for a period of time. This is the worst I’ve seen since the nintendo in the early days of games. We used to call nintendo a.k.a. cat batteries it doesn’t last long until you have to tap the game just to get it to play. Microsoft, we love you and we thank you for providing us with some of the best games and graphics you ever want to see but this is a major problem and this problem need your full attention because we pay our hard earned money to get this console to have something to look foward to on days off of work and we know things are not perfect but we expected better than this. We are experiencing problems that we did not expect to see until we had the game for a long period of time(years)but these problems are occurring in just a few weeks or months there are flaws you or gamers can’t deny that. We as gamers have a problem so we need answers and results.(You are in competition with ps3, lets get it together before 360 gamers start converting to ps3 gamers because the console don’t breaks down as easily).

By andreas. October 9th, 2007 at 1:08 pm

my nhl 08 wont work!!!

By Fabian. October 12th, 2007 at 6:33 pm

my 360 wont read the disc right… I have to keep restarting it 20 times to work… on all my games you think its my console???

By Matt. October 20th, 2007 at 4:43 pm

I’ve had the same problem; first with FIFA 07, now with NHL 08. I just tried unplugging the hard drive, and so far, I’ve been able to play about 2 hours of NHL 08 error free. Hopefully this was the problem…

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